COWORKING SPACE SOFTWARE
Manage a seamless, staffless coworking space
Transition your coworking space to a staffless or hybrid business model with Rhōmb, an integrated SaaS platform designed for the purchase and access into unstaffed facilities.
RHŌMB OVERVIEW
Rediscover how you operate
Rhōmb is an integrated eCommerce software solution designed for coworking spaces. It enables you to operate your coworking space as a fully unstaffed or hybrid business.
At its core is the ability to purchase access into a facility for a variety of durations—be it a day pass, monthly membership, yearly membership or private room reservation. With just a few clicks, customers can easily access your coworking space using one of the following credential options at the secure entrance: PIN code, mobile pass, QR code, or key fob.
How It Works
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1. Customers purchase day passes, memberships, and more online
Through a white-labeled eCommerce website tailored for your coworking space.
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2. A unique PIN code* credential is generated and sent to their email upon purchase
Valid only for the specific date and time they’ve selected for access.
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3. Customers use their PIN code to unlock the door and gain entry to your staffless coworking space
Helping you maximize revenue potential by eliminating front desk staffing expenses while maintaining a secure facility.
*Credentials can also be mobile pass, QR codes, or barcodes, depending on both your facility’s reader and personal preference. However, most coworking space business owners opt for PIN code credentials due to their ease of use and simplicity for their customers.
KEY FEATURES
Everything you need, nothing you don’t
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White-labeled eCommerce Website
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Integrated Access Control
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Membership Management
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Conference Room/Private Office Reservations
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Gift Cards
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Promo Codes
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Payment Processing
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Email Notifications
INTEGRATED ECOMMERCE
What makes Rhōmb unique
Our platform stands out by seamlessly integrating an eCommerce site to cloud-based access control and video monitoring through API connectivity.
What truly distinguishes us is our commitment to developing custom software for access control, rather than simply installing pre-existing systems. This ensures a more cohesive and efficient operation for your coworking space.
HOW YOU’LL BENEFIT
Drive business growth with Rhōmb
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Eliminate onsite point-of-sale and front desk staff expenses.
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Increase sales with the pre-purchase of day passes.
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Easily promote specials and discounts.
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Maintain a 24/7 secure facility.
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Have full business visibility without being on site.
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Control merchant and payment processing.
ADMINISTRATIVE FEATURES
Rhōmb is equipped with an intuitive administrative backend with a variety of features to make informed business decisions and drive growth
Executive Dashboard
Custom Content Management
On-Demand Updates to Products and Pricing
Kiosk Mode for Lobby Point-of-Sale
Occupancy Forecasting
FAQs
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No, your customers do not need to download an app to make purchases. Rhōmb provides four different credential types that you, as the business owner, can choose from to manage access:
PIN codes
Mobile passes
Fobs
QR codes/Barcodes
You have the option to assign different credentials to different products, depending on your needs. For example, if you're concerned about your monthly membership customers sharing their PIN codes, you can opt for a more secure method like mobile passes. In this case, you may set your day pass credential to PIN codes and your monthly membership credential to mobile pass. If you decide to administer mobile passes, your customers will need to download the Brivo app to access their pass. While mobile passes are highly secure (since it's unlikely someone would share their phone), most of our clients prefer PIN codes for their simplicity and ease of use. Ultimately, Rhōmb gives you the flexibility to select the credential type that best suits your products and customer preferences.
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To help prevent tailgating at your unstaffed business, we recommend the following:
Camera Monitoring: A camera at the entrance keeps an eye on activity and helps ensure that only paying customers enter.
Credit Card Verification: Customer credit card information is stored upon purchase within Rhōmb. If you notice that a customer enters your facility with more people than they’ve purchased access for, you have the right to charge the customer the difference on their card.
While this is a common concern, tailgating at staffless facilities is less frequent than you might expect, and its almost never an issue for our clients!
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Rhōmb simplifies private office and conference room management for coworking spaces, ensuring seamless event hosting.
Booking
Clients can book spaces online with a deposit and customize their event with add-ons like catering and decorations.
Access Control
Hosts can share an access code with guests or generate temporary passes. All entries are logged for security.
Security
Optional cameras allow remote monitoring and enhance safety.
This system streamlines event management while elevating the coworking experience.
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Yes, all data collected within Rhōmb is fully owned by you and is completely portable. The administrative backend allows you to sort data into custom columns, filter data by the characteristics you wish, and provides several export options:
Copy to clipboard
Export to Excel
Export to PDF
Print
This flexibility makes it easy to integrate and manage your customer data across other platforms, such as mailing list services, as needed.
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If you run into any issues with Rhomb, we’re here to help. You can reach our support team in the following ways:
Email: Send an email to support@latitudesecurity.com
Phone: Call our support number +1 (866) 739-8588
Direct Support: Our team is fully familiar with Rhōmb and has the ability to log into your admin site to troubleshoot and resolve issues directly. If we’re unable to resolve the issue via email or phone, we can schedule a call to walk you through the solution in real time.
We’re committed to ensuring you have a smooth experience with Rhomb and are always here to help!
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To ensure a smooth setup, we recommend allowing at least 1 month for the entire process. However, for certain features like access control, it may take a bit longer.
For the Rhōmb eCommerce storefront, it can be up and running within 2 to 3 weeks, which allows you to start your presales efforts. To set up each product, we suggest giving yourself at least 3 weeks to fully configure and test everything before going live.
Planning ahead will help ensure you’re ready to hit the ground running!
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No, Rhōmb is not a replacement for your marketing website. Instead, it complements it as an eCommerce platform. While your marketing website serves to promote your brand and products, Rhōmb is designed specifically for product purchases and payment processing. Many of our clients link individual products on their marketing site to their corresponding product pages in Rhōmb, as each product in Rhōmb contains a unique URL.